Privacy Policy

Effective Date: 10th September 2025
Last Updated: 10th September 2025

At Lanoc Web Design (www.lanocwebdesign.co.uk), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information you provide to us directly, such as when you fill out a contact form or use our live chat (name, email, phone number, and any other details you share).

  • Usage Data including your IP address, browser type, device information, pages visited, time spent on the site, and referring website.

  • Cookies & Tracking data from services like Google Analytics, Facebook Pixel, and Tawk.to.

2. How We Collect Your Data

  • Google Analytics – Helps us understand how visitors use our site (e.g., which pages are popular, how long visitors stay).

  • Tawk.to Live Chat – Collects data you provide in chat, plus technical info such as your IP address, to allow us to communicate with you.

  • Facebook Pixel – Tracks activity on our website so we can improve our advertising and show relevant ads on Facebook and Instagram.

  • Webador Hosting – Automatically collects server logs (such as IP addresses, browser type, access times) for security and maintenance purposes.

3. How We Use Your Information

We use the data collected to:

  • Respond to your enquiries and provide customer support.

  • Improve our website’s performance and user experience.

  • Monitor and analyse website usage.

  • Deliver targeted advertisements via Facebook and Instagram.

  • Ensure security and prevent fraud.

4. Cookies

Our website uses cookies and similar technologies. You can control or disable cookies through your browser settings, but please note some parts of our site may not function properly if you do so.

5. Sharing of Data

We do not sell or trade your personal data. We may share your information with trusted third parties only in the following circumstances:

  • With service providers (Google, Tawk.to, Facebook, Webador) strictly for website functionality and analytics.

  • When required by law or to protect our rights, safety, or property.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

7. Your Rights (UK & EU GDPR)

As a resident of the UK or EU, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your data (where legally possible).

  • Opt out of marketing communications and cookie tracking.

To exercise any of these rights, please contact us at:
📧 info@lanocwebdesign.co.uk

8. Security

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, misuse, or alteration.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Lanoc Web Design
🌐 www.lanocwebdesign.co.uk
📧 info@lanocwebdesign.co.uk 
📍 Magherafelt, Northern Ireland.